Testimonials

Excellent customer service, efficient and prompt service.

4 Corser Cl, Fadden

I would recommend Michael Potter and will use him myself if we need to sell. He is very transparent, frank and helpful. Michael looked after the interests of the vendor but was careful to remain open with the buyer. Job well done. (As Buyer)

Quick & painless, a no nonsense style. Exactly what we were after. (As Seller)

53 Ragless Cct, Kambah

Dear Michael,

We are writing to express how pleased we were with how Alisa Lawrence managed the recent marketing and sale of our home at Duffy.

We had been planning the listing of our home for almost 12 months and had already been talking to other agents. As part of our research, before listing, we attended some open homes in our area. We met Alisa at one of these open homes and were so impressed with her approach that we invited her to meet with us about our property. While we went through the process of interviewing other agents, she really had our business after our first meeting with her at our home. It wasn’t because she estimated the biggest sale price, but we found her easy to talk to and we liked the fact she gave clear answers to our questions, had clear reasoning for her strategy and she backed herself on her estimates.

From the preparation for marketing, to the house selling under the hammer (assisted by your skills as an auctioneer) we appreciated Alisa’s professionalism, approachable manner, humour and high service delivery. She is an excellent communicator and we were regularly informed about feedback from viewers at open homes. Personally, I felt I could discuss any concern I had openly and honestly. 

Ultimately, we chose Alisa because we felt she demonstrated integrity from the outset, but we always felt her mission was to get the best possible result for us that she could. This she did, in what we now realise was not an easy market. We also like the fact that we dealt with her the whole way through the process, we weren’t passed off to junior agents. 

Since the sale of our property we have had neighbours remark to us how impressed they were with the way she conducted herself at open homes, always turning up at least 10 minutes before open homes and checking through the property before potential buyers arrived. This level of organisation is not something they had seen from agents they had used in the past. On one occasion she had to help us stack dishes away as I had forgotten about daylight saving and I was an hour behind with our open house preparations. 

Finally, on sale day, we witnessed the strong rapport she had built with our buyers. I’m certain the trust she had built with them went some way to securing the sale. We would warmly recommend Alisa to anyone listing a property for sale or auction in Canberra and we are happy to be contacted by any sellers requiring a reference for Alisa, or Michael Potter Real Estate. 

Best regards,  Mary and Steve Longford

15 Mirrool St, Duffy

When you want that person that goes that extra mile…

Alisa was the first person I thought of when I had made the decision to sell my home. Three years prior, Alisa was the agent who sold me my home and her honesty, integrity and genuine friendliness meant that there was no other choice in selecting the right person for me. In recently selling my house Alisa demonstrated utmost commitment to achieving the best possible result, she communicated openly and extensively throughout the process, ensuring that I was completely informed enabling me to make some hard decisions. Alisa demonstrated exceptional knowledge of the market and trends and, coupling this with her tenacity, professionalism and work ethic she is incomparable. I am so grateful and truly blessed that I had Alisa on my team, she worked incredibly hard, long and odd hours, she held my hand gently, when required, and guided me safely through the process, minimising stress. Alisa’s passion, knowledge, loyalty and integrity is unparalleled. Thank you so very much Alisa, you made my dreams a reality.

Kate – 0481 240 888

These past clients would be happy to take your call or email to provide a reference based on the service Alisa provided them:

Calum Howarth – 0412 721 155 – calum.howarth@dva.gov.au

Jane and Simon Southerton – 0432 114 066 – jane.southerton@ed.act.edu.au

Lin and Dragi Markovic – 0412 574 482 – lin.m@grapevine.com.au

Alistair and Marianne Nicholson – 0415 596 724 – wraptinweb@gmail.com

Christina and Stuart Marshall – 0423 822 583 – tinam51@grapevine.com.au

I am writing this letter to let you know how pleased both I and my partner was with the service leading to the sale of our house in Chifley in a very short time frame by Alisa Lawrence.

From the very outset, Alisa was on the case for us – her follow ups, her experience and expertise meant that she got a great valuation for our property and moreover although it is a cliche, she went truly over and above our expectations.

There is no doubt that in today’s market house buying/selling can be very stressful, Alisa’s understanding towards our personal situation ave us peace of mind. Moreover, she also dealt with many other issues like our Conveyancer to ensure the smooth transition for a successful settlement.

Alisa has been with us all the way from start to completion and as she said when she first met with us, that ‘you get what you pay for’. She certainly delivered what she professed. Her confidence, customer service and passion as we have experienced first hand make her far superior to any other agent in Canberra. To this end we would like to recommend Alisa to any potential Seller/Buyer.

33B Anderson St, Chifley

Alisa was so easy to deal with. I really enjoyed meeting her and she was always ‘the professional’ when it came to matters relating to selling my home (now just a house).

A big thank you to you both for providing me with fantastic client care and for always doing that extra bit.

I hope that into the future, I will be able to refer potential new clients your way.

87 Jemalong Cr, Duffy

We cannot speak high enough of Alisa. She made us both feel very important as a client (even though we are probably one of her smallest clients). We felt like we could completely trust her. She always called when she said she would, followed up any questions we had and offered us true, realistic advice. We will be referring her to anyone we can.

9/40 Philip Hodgins St, Wright

Michael Potter was totally up front and honest and was professional at all times. Michael presented well at all times. Dress code is immaculate.

4 Corser Cl, Fadden

I would like to thank you for your involvement in the sale of my property. I formally acknowledge the considerable amount of additional personal involvement that you invested in the sales process on my behalf.

Your willingness to do whatever was necessary to assist me throughout the sale process was invaluable, including finding a second buyer when the first buyer seemed to have simply faded away.

2 Gladman Cl, Isaacs

To whom it may concern,

As a resident of Victoria, faced with the task of selling a house from a deceased estate in the ACT, solidly packed with long redundant goods and old cars on the lawn, I asked my lawyer if she could refer me to an agent capable of advising me on a strategy for approaching sale and, in turn, managing the project. She referred me to Michael Potter. It was my lucky day.

Although preparing the house for sale was daunting for all of us, Michael had a plan to share with me. In consultation, we set out the steps to be taken and I was grateful when he agreed to manage the project. Michael kept me up to date with the administrative side of this process, including contracts, documents and letters of relevance by phone, email and often in person.

Michael has a wealth of contacts when it comes to seeking quotes for specific jobs. He gave those quoting plenty of his time in which he could convey our precise needs and develop understanding of their trustworthiness and dependability. Thus, I could make an informed decision about the quotes I accepted for clearing, cleaning, gardening and the removal of old cars.

When it came to the auction I saw no need to be present as I had full confidence in Michael. Since he had been the agent leading up to the auction, so much of his work as auctioneer was done. People trusted him with good reason. Even on the day of the sale, buyers felt free to put variations to him and questions prior to commencement and these were referred to me where it was necessary.

I was on speaker-phone during the bidding so missed nothing. The result of the auction far exceeded all of our hopes and expectations, because he had been both agent and auctioneer, I believe.

Michael is a very open, friendly person, intuitive about people and able to communicate well with everyone. He is not afraid of hard work. He demonstrated his integrity and an ability to perceive it in others and I am grateful for the opportunity to express my respect for such a professional person. Even though Michael’s commission was higher than the other agents I spoke to, he was worth every cent!

75 Ross Smith Cr, Scullin

Hi Mike,

We just wanted to thank you for the gift you gave us today. It was totally unexpected as we are not your clients and we will certainly enjoy it on settlement day!

We would also like to say how much you have impressed us with the way you do your job – so enthusiastic, super helpful and caring. Of course we don’t require the services of a real estate agent but you would most certainly be our choice of agent if we were and we will recommend you to our friends.

Again, our thanks for everything you did to make our purchase run smoothly.

Cheers

1/82 Hurley St, Mawson

Hi Michael,

Thank you and Kerri for your amazing work at the auction and for all you help in the whole process of selling the house and buying Holder, plus recommending Craig and Judy. I much prefer to get recommendations than trying to find some unknown broker or solicitor.

Extremely happy with the outcome and the whole experience to buy and sell a house.

So glad I saw you when I looked at the townhouse at Phillip.

Thank you.

49 Eugenia St, Rivett

We would recommend Michael Potter to anyone selling their home. When we decided to hire an Agent we wanted someone who knew the area well, had a record of great sale prices and who we could trust wholeheartedly. This is what we received and more in employing Michael. He and Kerri worked solidly in making sure our home was professionally represented in media and in front of as many appropriate buyers as possible all the time keeping us informed. They were both personable and upfront with us while maintaining a high standard of service throughout the lead up to auction and till after settlement.

Michael is a very talented Auctioneer and we feel lucky to have found him. He did our home justice and found the perfect family to hand it on to while achieving a price above reserve.

6 Mentha Pl, Rivett

Hi Mike,

Thank you so much for your help throughout the process of buying our new home and selling our old one

Despite the inevitable stress involved in the sale process, we were very happy with how smoothly the process went. We always had confidence that you were looking out for our best interests and really appreciated all of your efforts to achieve such a fantastic result in the sale of our home.

We are already enjoying the bigger space – although there are still quite a few boxes to unpack – and looking forward to making it our home!

All the best and thanks once again.

12 Eugenia St, Rivett

17 Wollaston Pl, Stirling